If you have a software issue and a working broadband connection, we may be able to put it right without even visiting you! Our remote support service allows us, at your request, to take control of your computer over an internet connection, see what's wrong and change it.
We can't spot some physical problems remotely, and it won't work if you have Internet related problems, so we may need to visit or collect instead. If the issue can be sorted remotely, then the process is simple...
