Computer help at your home or office

Installation, repairs, upgrades, troubleshooting & tuition in East Kent

  Tel 01227 367120  |  Mobile 07812 607928  |  email pchelp@poorlyPCs.com   

Remote Support - Your computer issues resolved without a visit!

If you have a software issue and a working broadband connection, we may be able to put it right without even visiting you! Our remote support service allows us, at your request, to take control of your computer over an internet connection, see what's wrong and change it!

Setting up is quite straight forward -

Step 1 - Arrange a time with Poorly PCs for the remote support

Step 2 - Receive a telephone call at the agreed time

Step 3 - Download and run a simple program from Poorly PCs

Step 4 - Watch the problem being fixed

Please note, this service is not intended as a replacement for physical visits, but rather as a complementary service. There are many cases where this service may or may not be suitable for resolving the issue, depending on the problem and the configuration of your system.

Contact us now to enquire about our services

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